The well worn 100% Money Back Guarantee is a powerful signal that you completely back yourself to do the work you’ve said you’d to, the the level you’ve promised. While it’s your job as The Best Supplier This Client Will Ever Work With™ to shoulder a big chunk of responsibility, 100% money back can be nerve-shredding… especially if you’ve never offered a guarantee before. And anyway, you can do better than that. I’m fascinated by the psychology behind guarantees so will definitely go deeper in a future post, but for now here are 7 alternatives: Timeliness Guarantee Progress Guarantee Unlimited Guarantee File Protection Guarantee No Hostage Guarantee Support Guarantee Confidence Guarantee There are shortcuts riddled through these examples… find something you’re already doing or would do anyway, and formalise it in a guarantee – instant differentiator 💪 Speak to you again soon. Danny. . . . When you’re ready… 👉 Take the free 10-day Bootcamp . . . Did someone forward this email to you? Feel free to sign up here. . . . This email was written with Assumed Intelligence (my sleep-deprived brain) and not autogenerated - the giveaway is it's not that well written. If you ever believe you've been underhandedly A.I.'d, just hit unsubscribe and I'll refund your email address, no questions asked. |
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Intangible assets – or things that aren’t physical assets – fall into two broad categories: Legal assets Competitive assets Legal assets are things like trademarks, brand names, patents and copyrights. They can be highly valuable, but complex to assign financial value to. Competitive assets are more abstract, like: Work experiences Life experiences Reputation Knowledge Cultural influences Relationships Weirdness Scars Taste They’re even harder to assign a dollar value to, but you can see...
When you’re constantly chasing new ideas by forcing yourself to think “outside the box”, you could be throwing out some useful, proven, reliable stuff that is always found inside the box, like: Reliable customer service Repeatable systems that all you to get more efficient Standardised or fixed prices that help people make buying decisions Boring services everyone always needs Skipping over those things and always looking outside the box could lead to: Customer “service” that’s trying to be...
3 ways that fixed prices make life simpler: No more estimates or quotes Get paid at the start via a buy button on your website, rather than at the end via an invoice Avoid sales calls by putting everything a buyer would need to know on a landing page Does it work for everything? Definitely not. But it works for simple, repeatable services you perform all the time. And buyers will appreciate knowing what they’re in for without needing to contact you, or send an enquiry, or wonder what happens...